All our kilts are made-to-order to ensure the highest quality and perfect fit for your measurements.

• Processing Time: Orders begin processing within 1 business day after placement
• Production Time: 7-10 business days (excluding weekends and holidays)
• No Weekend/Holiday Shipping: We do not process or ship orders on weekends or holidays

We offer worldwide shipping through our trusted carrier partners:

• International Shipping: $15 flat rate worldwide
• Free Shipping: Available on orders over $299
• Import Fees: Customers are responsible for all customs duties, taxes, and import fees in their country

Stay informed about your order every step of the way:

• Tracking numbers are emailed within 24 hours of shipment
• Tracking information becomes active within 24 hours of shipping
• Monitor your package through the carrier’s website (DHL, FedEx, or DPEX)
• Use our Order Tracking Tool for real-time updates

Need your kilt urgently? Our rush service prioritizes your order:

• Moves your order to the front of the production queue
• Additional rush fee applies per item
• Operating hours: Monday-Saturday, 9:00 AM – 5:00 PM EST
• Orders placed after 5:00 PM EST begin processing the next business day

• 90-Day Exchange Window: Exchange eligible items within 90 days of delivery
• Damaged Items: Exchange for damaged or incorrect items only
• Condition: Items must be unworn and in original condition with tags
• Non-Returnable: Custom-made kilts cannot be returned unless damaged

• Cancellations must be confirmed by our customer service team
• 20% restocking fee for cancellations after production begins (next business day)
• Email support to request cancellation
• In-stock items (marked “STOCK” in product title) have different cancellation terms

• Order confirmation email sent immediately after purchase
• Shipping confirmation with tracking number sent when your order ships
• Check spam/junk folders if emails are not received
• Contact us if you don’t receive order confirmation within 24 hours